Commerzbank: Running a Design Sprint in the Banking Industry PracticesLina RohrbachFebruary 27, 2021Design Sprint, Financial Industry, Creation, Design, Facilitation
Use Your Customer's Time Wisely When You Ask For Feedback PracticesLina RohrbachJuly 9, 2020Survey, Customer Feedback, Customer Journey
How Casper uses AI to create a bot for insomniacs PracticesLina RohrbachJune 10, 2020Chatbot, Communication
Are you a Turkey Guy? Subway's Personalized Approach PracticesLina RohrbachJune 3, 2020personalization, email
Make Me Laugh: Newsletters Done Right PracticesLina RohrbachApril 24, 2020Newsletter, Remove Predictability, Suprise Customers
Maisons Du Monde: Tell Me Why You`re Leaving PracticesLina RohrbachApril 24, 2020Feedback, Newsletter